.rkl-sr-only {
  position: absolute;
  width: 1px;
  height: 1px;
  padding: 0;
  margin: -1px;
  overflow: hidden;
  clip: rect(0, 0, 0, 0);
  white-space: nowrap;
  border: 0;
}

/* ═══ Страница «Рекламация» — редизайн ═══ */

.rkl-page {
  padding-top: 0;
}

/* ── Hero ───────────────────────────────── */
.rkl-hero {
  position: relative;
  isolation: isolate;
  padding: clamp(160px, 11vw + 72px, 200px) 0 clamp(40px, 5vw, 56px);
  background:
    radial-gradient(ellipse 70% 55% at 12% 18%, rgba(0, 189, 220, 0.12) 0%, transparent 50%),
    radial-gradient(ellipse 55% 50% at 88% 72%, rgba(6, 86, 185, 0.22) 0%, transparent 52%),
    linear-gradient(152deg, #020f1c 0%, #051f3d 42%, #031223 100%);
  color: #fff;
  overflow: hidden;
}

.rkl-hero-ambient {
  position: absolute;
  inset: 0;
  z-index: 0;
  pointer-events: none;
  background:
    radial-gradient(ellipse 80% 40% at 50% -10%, rgba(0, 189, 220, 0.12), transparent 45%),
    radial-gradient(circle 420px at 100% 0%, rgba(31, 122, 245, 0.08), transparent 70%);
}

.rkl-hero::before {
  content: '';
  position: absolute;
  inset: 0;
  z-index: 0;
  background-image:
    linear-gradient(rgba(255, 255, 255, 0.035) 1px, transparent 1px),
    linear-gradient(90deg, rgba(255, 255, 255, 0.035) 1px, transparent 1px);
  background-size: 52px 52px;
  mask-image: linear-gradient(to bottom, transparent 0%, #000 20%, #000 75%, transparent 100%);
  -webkit-mask-image: linear-gradient(to bottom, transparent 0%, #000 20%, #000 75%, transparent 100%);
  pointer-events: none;
}

.rkl-hero-orb {
  position: absolute;
  border-radius: 50%;
  pointer-events: none;
  z-index: 0;
  filter: blur(40px);
}
.rkl-hero-orb--a {
  top: -140px;
  right: -5%;
  width: min(52vw, 420px);
  height: min(52vw, 420px);
  background: radial-gradient(circle, rgba(0, 189, 220, 0.18) 0%, transparent 68%);
  opacity: 0.9;
}
.rkl-hero-orb--b {
  bottom: -120px;
  left: 20%;
  width: 340px;
  height: 340px;
  background: radial-gradient(circle, rgba(6, 86, 185, 0.2) 0%, transparent 65%);
  opacity: 0.75;
}

.rkl-hero-wrap {
  position: relative;
  z-index: 1;
  max-width: 1100px;
}

.rkl-bc {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 8px;
  margin-bottom: 28px;
  font-size: 0.86rem;
  color: rgba(195, 218, 255, 0.52);
}

.rkl-bc a {
  color: rgba(195, 218, 255, 0.82);
  text-decoration: none;
  transition: color 0.2s;
}
.rkl-bc a:hover { color: var(--teal); }

.rkl-bc-sep { opacity: 0.4; user-select: none; }

.rkl-bc-cur {
  color: rgba(255, 255, 255, 0.95);
  font-weight: 600;
}

.rkl-hero-grid {
  display: grid;
  grid-template-columns: 1fr minmax(260px, 340px);
  gap: clamp(28px, 4vw, 48px);
  align-items: end;
}

@media (max-width: 900px) {
  .rkl-hero-grid {
    grid-template-columns: 1fr;
    align-items: stretch;
  }
}

.rkl-hero-copy {
  min-width: 0;
}

.rkl-eyebrow {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  margin: 0 0 16px;
  font-size: 0.68rem;
  font-weight: 700;
  letter-spacing: 0.16em;
  text-transform: uppercase;
  color: #7ee8f8;
}

.rkl-eyebrow::before {
  content: '';
  width: 32px;
  height: 2px;
  background: linear-gradient(90deg, var(--teal), rgba(0, 189, 220, 0.2));
  border-radius: 2px;
}

.rkl-hero h1 {
  margin: 0 0 18px;
  font-size: clamp(2rem, 4.5vw, 3rem);
  font-weight: 900;
  letter-spacing: -0.038em;
  line-height: 1.08;
}

.rkl-hero-accent {
  background: linear-gradient(120deg, #fff 0%, #7ee8f8 45%, var(--teal) 100%);
  -webkit-background-clip: text;
  background-clip: text;
  -webkit-text-fill-color: transparent;
  color: transparent;
}

.rkl-hero-lead {
  margin: 0 0 28px;
  font-size: 1.06rem;
  line-height: 1.68;
  color: rgba(210, 228, 255, 0.82);
  max-width: 40rem;
}

.rkl-hero-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  align-items: center;
}

.rkl-hero-kpi {
  list-style: none;
  margin: 0;
  padding: 0;
  display: flex;
  flex-direction: column;
  gap: 12px;
}

.rkl-hero-kpi li {
  display: grid;
  grid-template-columns: auto 1fr;
  gap: 14px 18px;
  align-items: center;
  padding: 16px 18px;
  background: rgba(4, 22, 48, 0.55);
  border: 1px solid rgba(255, 255, 255, 0.08);
  border-radius: 14px;
  backdrop-filter: blur(16px) saturate(140%);
  -webkit-backdrop-filter: blur(16px) saturate(140%);
  box-shadow: 0 18px 48px rgba(0, 0, 20, 0.35);
}

.rkl-kpi-val {
  font-size: 1.4rem;
  font-weight: 900;
  letter-spacing: -0.03em;
  color: var(--teal);
  line-height: 1;
}

.rkl-kpi-label {
  grid-column: 1 / -1;
  font-size: 0.78rem;
  line-height: 1.45;
  color: rgba(195, 218, 255, 0.62);
  padding-left: 0;
}

@media (min-width: 901px) {
  .rkl-hero-kpi li {
    grid-template-columns: max-content 1fr;
  }
  .rkl-kpi-label {
    grid-column: 2;
    padding-left: 0;
  }
}

/* ── Кнопки (герой + бэнды) ───────────────── */
.rkl-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 10px;
  padding: 14px 22px;
  border-radius: 12px;
  font-size: 0.92rem;
  font-weight: 700;
  text-decoration: none;
  transition: transform 0.22s var(--ease, ease), box-shadow 0.22s, filter 0.22s, border-color 0.22s, background 0.22s;
}

.rkl-btn--primary {
  background: linear-gradient(135deg, var(--blue) 0%, #0898b8 48%, var(--teal) 100%);
  color: #001821;
  box-shadow: 0 8px 32px rgba(0, 189, 220, 0.35);
}
.rkl-btn--primary:hover {
  filter: brightness(1.08);
  transform: translateY(-2px);
  box-shadow: 0 14px 40px rgba(0, 189, 220, 0.45);
}

.rkl-btn--hero-ghost {
  background: rgba(255, 255, 255, 0.06);
  border: 1.5px solid rgba(255, 255, 255, 0.18);
  color: #e8f4ff;
}
.rkl-btn--hero-ghost:hover {
  background: rgba(255, 255, 255, 0.11);
  border-color: rgba(0, 189, 220, 0.45);
  color: #fff;
  transform: translateY(-2px);
}

.rkl-btn--band-ghost {
  background: rgba(255, 255, 255, 0.08);
  border: 1.5px solid rgba(255, 255, 255, 0.2);
  color: #fff;
}
.rkl-btn--band-ghost:hover {
  background: rgba(255, 255, 255, 0.14);
  border-color: rgba(255, 255, 255, 0.35);
}

/* ── Основной контент + сайдбар ─────────── */
.rkl-body {
  padding: clamp(56px, 7vw, 88px) 0 clamp(72px, 9vw, 110px);
  background:
    linear-gradient(180deg, #e8eef6 0%, var(--bg) 28%, var(--bg) 100%);
}

.rkl-body .wrap.rkl-layout {
  max-width: 1100px;
}

.rkl-layout {
  display: grid;
  grid-template-columns: 1fr minmax(260px, 300px);
  gap: clamp(28px, 4vw, 44px);
  align-items: start;
}

@media (max-width: 960px) {
  .rkl-layout {
    grid-template-columns: 1fr;
  }
}

.rkl-main {
  min-width: 0;
}

.rkl-doc-stack {
  display: flex;
  flex-direction: column;
  gap: 22px;
}

.rkl-doc {
  background: #fff;
  border-radius: 20px;
  border: 1px solid rgba(6, 86, 185, 0.1);
  box-shadow:
    0 1px 0 rgba(255, 255, 255, 0.8) inset,
    0 24px 56px rgba(15, 23, 42, 0.07);
  overflow: hidden;
}

.rkl-doc-head {
  display: flex;
  align-items: flex-start;
  gap: 18px;
  padding: clamp(22px, 3vw, 28px) clamp(22px, 3vw, 32px) 0;
  border-bottom: 1px solid rgba(6, 86, 185, 0.07);
  background: linear-gradient(180deg, rgba(6, 86, 185, 0.04) 0%, transparent 100%);
}

.rkl-doc-badge {
  flex-shrink: 0;
  width: 44px;
  height: 44px;
  display: flex;
  align-items: center;
  justify-content: center;
  border-radius: 12px;
  font-size: 0.9rem;
  font-weight: 900;
  color: #fff;
  background: linear-gradient(140deg, #7c2032 0%, #a52d44 100%);
  box-shadow: 0 8px 24px rgba(124, 32, 50, 0.28);
}

.rkl-doc-title {
  margin: 4px 0 0;
  font-size: clamp(1.2rem, 2.2vw, 1.45rem);
  font-weight: 800;
  letter-spacing: -0.025em;
  line-height: 1.2;
  color: #1a2b45;
}

.rkl-doc-body {
  padding: clamp(18px, 2.5vw, 26px) clamp(22px, 3vw, 32px) clamp(26px, 3vw, 32px);
}

.rkl-doc-body p {
  margin: 0 0 1rem;
  font-size: 0.97rem;
  line-height: 1.74;
  color: var(--muted);
}

.rkl-doc-body p:last-child {
  margin-bottom: 0;
}

.rkl-doc-highlight {
  padding: 18px 20px;
  border-radius: 14px;
  background: linear-gradient(135deg, rgba(0, 189, 220, 0.07) 0%, rgba(6, 86, 185, 0.06) 100%);
  border: 1px solid rgba(0, 189, 220, 0.15);
  color: var(--text) !important;
}

.rkl-doc-highlight strong {
  color: var(--blue);
  font-weight: 800;
}

/* ── Шаги ───────────────────────────────── */
.rkl-flow {
  margin-top: 36px;
  padding: clamp(26px, 4vw, 36px);
  border-radius: 22px;
  background: #fff;
  border: 1px solid var(--line);
  box-shadow: 0 16px 48px rgba(15, 23, 42, 0.06);
}

.rkl-flow-head {
  margin-bottom: 28px;
  max-width: 36rem;
}

.rkl-flow-eyebrow {
  margin: 0 0 8px;
  font-size: 0.68rem;
  font-weight: 700;
  letter-spacing: 0.14em;
  text-transform: uppercase;
  color: var(--blue);
}

.rkl-flow-title {
  margin: 0 0 10px;
  font-size: clamp(1.35rem, 2.5vw, 1.7rem);
  font-weight: 800;
  letter-spacing: -0.03em;
  color: var(--text);
}

.rkl-flow-lead {
  margin: 0;
  font-size: 0.96rem;
  line-height: 1.62;
  color: var(--muted);
}

.rkl-steps {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 0;
  position: relative;
}

.rkl-steps::before {
  content: '';
  position: absolute;
  left: 22px;
  top: 2.2rem;
  bottom: 2.2rem;
  width: 2px;
  background: linear-gradient(180deg, rgba(6, 86, 185, 0.2), rgba(0, 189, 220, 0.35));
  border-radius: 2px;
}

@media (max-width: 520px) {
  .rkl-steps::before {
    left: 17px;
  }
}

.rkl-steps > li {
  display: grid;
  grid-template-columns: 44px 1fr;
  gap: 18px 20px;
  padding: 22px 0;
  border-bottom: 1px solid rgba(6, 86, 185, 0.07);
}

.rkl-steps > li:last-child {
  border-bottom: none;
  padding-bottom: 0;
}

.rkl-step-n {
  width: 44px;
  height: 44px;
  display: flex;
  align-items: center;
  justify-content: center;
  border-radius: 50%;
  font-size: 0.95rem;
  font-weight: 900;
  color: #fff;
  background: linear-gradient(145deg, var(--blue), #004a9a);
  box-shadow: 0 6px 20px rgba(6, 86, 185, 0.35);
  position: relative;
  z-index: 1;
}

.rkl-step-title {
  margin: 0 0 6px;
  font-size: 1.02rem;
  font-weight: 800;
  letter-spacing: -0.02em;
  color: var(--text);
}

.rkl-step-body p {
  margin: 0;
  font-size: 0.9rem;
  line-height: 1.65;
  color: var(--muted);
}

/* ── Aside ─────────────────────────────── */
.rkl-aside-card {
  position: sticky;
  top: 120px;
  padding: 26px 22px;
  border-radius: 20px;
  background:
    linear-gradient(155deg, rgba(6, 86, 185, 0.06) 0%, rgba(0, 189, 220, 0.05) 100%);
  border: 1px solid rgba(6, 86, 185, 0.14);
  box-shadow: 0 20px 50px rgba(6, 86, 185, 0.08);
}

.rkl-aside-kicker {
  margin: 0 0 6px;
  font-size: 0.65rem;
  font-weight: 700;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  color: var(--blue);
}

.rkl-aside-title {
  margin: 0 0 12px;
  font-size: 1.25rem;
  font-weight: 800;
  letter-spacing: -0.02em;
  color: var(--text);
}

.rkl-aside-text {
  margin: 0 0 18px;
  font-size: 0.88rem;
  line-height: 1.58;
  color: var(--muted);
}

.rkl-aside-mail,
.rkl-aside-phone {
  display: block;
  font-size: 0.95rem;
  font-weight: 700;
  text-decoration: none;
  margin-bottom: 8px;
  word-break: break-word;
}

.rkl-aside-mail {
  color: var(--blue);
}
.rkl-aside-mail:hover {
  text-decoration: underline;
}

.rkl-aside-phone {
  color: var(--text);
  margin-bottom: 20px;
}
.rkl-aside-phone:hover {
  color: var(--blue);
}

.rkl-aside-links {
  display: flex;
  flex-direction: column;
  gap: 10px;
  padding-top: 16px;
  border-top: 1px solid rgba(6, 86, 185, 0.12);
}

.rkl-aside-links a {
  font-size: 0.86rem;
  font-weight: 600;
  color: var(--muted);
  text-decoration: none;
  transition: color 0.2s;
}
.rkl-aside-links a:hover {
  color: var(--blue);
}

@media (max-width: 960px) {
  .rkl-aside-card {
    position: relative;
    top: auto;
  }
}

/* ── Нижний бэнд CTA ─────────────────────── */
.rkl-band {
  padding: 36px 0 48px;
  background:
    radial-gradient(ellipse 60% 120% at 10% 50%, rgba(0, 189, 220, 0.12) 0%, transparent 50%),
    radial-gradient(ellipse 50% 100% at 90% 80%, rgba(6, 86, 185, 0.2) 0%, transparent 55%),
    linear-gradient(155deg, #041a33 0%, #062a52 55%, #041326 100%);
  color: #fff;
}

.rkl-band-inner {
  max-width: 1100px;
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  justify-content: space-between;
  gap: 22px;
}

.rkl-band-text {
  margin: 0;
  font-size: clamp(1rem, 2vw, 1.15rem);
  font-weight: 600;
  line-height: 1.45;
  color: rgba(220, 235, 255, 0.88);
  max-width: 28rem;
}

.rkl-band-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
}

@media (max-width: 768px) {
  .rkl-hero {
    padding-top: 72px !important;
  }
  .rkl-band-inner {
    flex-direction: column;
    align-items: flex-start;
  }
  .rkl-band-actions {
    flex-direction: column;
    width: 100%;
  }
  .rkl-band-actions .rkl-btn {
    width: 100%;
    justify-content: center;
  }
}

@media (max-width: 640px) {
  .rkl-hero {
    padding-top: 60px !important;
  }
  .rkl-hero-kpi li {
    grid-template-columns: 1fr;
  }
  .rkl-kpi-val {
    font-size: 1.6rem;
  }
  .rkl-kpi-label {
    grid-column: 1;
  }
  .rkl-steps > li {
    grid-template-columns: 38px 1fr;
    gap: 14px;
  }
  .rkl-step-n {
    width: 38px;
    height: 38px;
    font-size: 0.85rem;
  }
  .rkl-steps::before {
    left: 18px;
  }
}

@media (prefers-reduced-motion: reduce) {
  .rkl-btn:hover,
  .rkl-btn--primary:hover,
  .rkl-btn--hero-ghost:hover {
    transform: none;
  }
}

/* ═══ Хаб «Сервис и поддержка» (servis-i-podderzhka.html) ═══ */
.svs-hub-grid {
  display: grid;
  grid-template-columns: repeat(2, 1fr);
  gap: 20px;
  max-width: 820px;
  margin: 0 auto;
}

@media (max-width: 720px) {
  .svs-hub-grid {
    grid-template-columns: 1fr;
  }
}

.svs-hub-card {
  display: flex;
  flex-direction: column;
  align-items: flex-start;
  gap: 12px;
  padding: 26px 24px 22px;
  background: #fff;
  border-radius: 16px;
  border: 1px solid var(--line);
  text-decoration: none;
  color: inherit;
  box-shadow: 0 4px 22px rgba(15, 23, 42, 0.05);
  transition: border-color 0.2s, box-shadow 0.2s, transform 0.2s var(--ease, ease);
  position: relative;
  overflow: hidden;
}

.svs-hub-card::before {
  content: '';
  position: absolute;
  left: 0;
  top: 0;
  bottom: 0;
  width: 4px;
  background: linear-gradient(180deg, var(--blue), var(--teal));
  opacity: 0.85;
}

.svs-hub-card:hover {
  border-color: rgba(0, 189, 220, 0.35);
  box-shadow: 0 12px 40px rgba(6, 86, 185, 0.1);
  transform: translateY(-3px);
}

@media (prefers-reduced-motion: reduce) {
  .svs-hub-card:hover {
    transform: none;
  }
}

.svs-hub-card-ico {
  width: 48px;
  height: 48px;
  border-radius: 12px;
  display: flex;
  align-items: center;
  justify-content: center;
  background: rgba(0, 189, 220, 0.09);
  border: 1px solid rgba(0, 189, 220, 0.2);
  color: var(--teal);
}

.svs-hub-card-title {
  font-size: 1.15rem;
  font-weight: 800;
  letter-spacing: -0.02em;
  color: var(--text);
}

.svs-hub-card-desc {
  font-size: 0.92rem;
  line-height: 1.55;
  color: var(--muted);
}

.svs-hub-card-arr {
  margin-top: auto;
  padding-top: 8px;
  font-size: 0.82rem;
  font-weight: 700;
  color: var(--blue);
}